FAQ

Do you have questions about our products? We have the answers! Explore the following frequently asked questions to get detailed information on the features, use, and maintenance of our construction equipment. If your question is not listed here, contact us and we will be happy to assist you.

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FAQ

Experience and Reliability
We are a company with extensive experience in the industry, and our reliability is demonstrated by the satisfaction of our customers over time.

Product Quality
We offer high-quality products designed to last and deliver excellent performance.

Innovation
We are constantly at the forefront of innovation in our industry, offering technologically advanced solutions that meet market needs.

Customer Service
We prioritize customer satisfaction and provide impeccable customer service, ready to assist and resolve any issues.

Commitment to Sustainability
We are committed to operating sustainably, reducing the environmental impact of our operations, and offering sustainable solutions.

We provide a wide range of equipment for the construction industry, including concrete buckets, boat skips, crane forks, lifting clamps, skips and containers, man baskets, saw benches, lifting chains, industrial items and crane accessories. To explore our full range, we invite you to visit our category page on our website. Additionally, we can manufacture custom items based on specific requests.

You can contact us through our website, by phone, or by sending us an email. We will be happy to assist you in the best way possible.

No, we currently do not offer rental services.

We offer various transportation options, including direct delivery to the construction site. Delivery methods are flexible and can be tailored to your needs and specific location.

All our products are covered by a one-year warranty in accordance with the European Directive. During the purchasing process, you will have access to detailed information about the warranty for each product.

Detailed information about technical specifications, features, and characteristics of our products can be found on our website. Additionally, our customer support team is available to answer any questions or provide further clarifications.

Return and/or replacement policies depend on the type of equipment and specific circumstances of the purchase. We encourage you to contact us to discuss any issues and find an appropriate solution.

We provide detailed manuals and certificates of conformity for each product, including safety regulation information. For further details, you can consult our [dedicated regulations page](INSERT REGULATIONS PAGE LINK). Our customer service is also always available to answer your questions or provide further clarifications.

Certainly, we offer training programs to ensure users are adequately instructed on the safe and proper use of our equipment. Feel free to contact us for more information.

Yes, we are proud to manufacture our construction equipment in Italy, ensuring high-quality standards and contributing to support the local industry.

Certainly, we can customize several of our construction equipment to meet your specific requirements, including details such as dimensions, colors, and functionalities. If you need customized equipment, don’t hesitate to contact us. We are here to listen to you and work together to provide you with the perfect equipment for your project.

Upon request, we can provide our products with finishes in other non-standard colors. However, it is important to note that there may be an additional charge for custom colors.

Certainly, we provide scheduled maintenance services to ensure the long-term durability and efficiency of your equipment. Feel free to contact us to discuss available maintenance plans.

We maintain a comprehensive inventory of all spare parts ready for shipping. You can conveniently place your requests through our website, via email, or by calling our customer service.

Absolutely, our team of experts is available to provide technical assistance and guide you in choosing the equipment that best suits your needs. Additionally, in specific situations, we also provide on-site consultancy.

Only lifting equipment is equipped with the CE mark, as it complies with the Machinery Directive 2006/42/EC. These items include crane forks, clamps, lifting beams, and pipe laying hooks. However, it is important to note that items such as concrete buckets and boat skips are not considered lifting equipment in compliance with the regulations. For further information and clarification, our team is available to answer your questions.

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